Feb 2025 to Present
Technical Lead
Espro Excelindo
Led a cross functional team in the end to end development of an ISP product, covering device provisioning, customer management, billing system integration, and the linking of network infrastructure with software platforms.
. Automated the device provisioning process, reducing the time required from 15 minutes to under 2 minutes.
. Designed a customer management system capable of handling over 1,000 concurrent users during peak hours.
. Integrated billing systems to link isolated customer devices with databases and payment gateway reports; reconciliation error rates dropped by 40% following this system integration.